EIT Digital

ERICS stands for European Refugee Information and Communication Service. In this follow-up project, we develop a multimodal multisensor interaction server for a chatbot application. The server extends our digital manufacturing server from 2016. The major impact is on societal integration of refugees, i.e., enabling mutual understanding and mediating FAQ on certain information, e.g., accommodation, asylum, culture or life in the EU. Our solution saves integration costs and speeds up time-to-job, while providing opportunities for services offered by public as well as private organizations from, e.g., education, legal counselling, job offerings, etc.

Lead DFKI partner is Deutsche Telekom AG.


Contact Person: Dr. Daniel Sonntag
Project Management: Dr. Daniel Sonntag


Participating Research Departments

  • Intelligent User Interfaces